Warranty
Disclaimer
Information has been carefully checked and is believed to be accurate; however, no responsibility is assumed for inaccuracies. Pendulux reserves the right to make changes without further notice to any products to improve reliability, function, or design. Pendulux does not assume any liability arising out of the application or use of any product; neither does it convey any license under its patent rights of others.Limited Warranty
Pendulux stands behind the quality of its products and wants every purchase to be a great experience. We will do our best to make things right. All our items are guaranteed for 2 years from the date of purchase against manufacturing defects.
Pendulux warrants only to the purchaser (the “Customer”) of the Product from Pendulux.com that the product purchased from Pendulux (the “Product”) will be free from defects in materials and workmanship under the normal use for which the Product was designed for a period of 24 months from the date of purchase of the Product by the Customer.
Customer’s exclusive remedy under this Limited Warranty shall be the repair or replacement, at Company’s sole option, of the Product, or any part of the Product, determined by Pendulux to be defective. In order to exercise its warranty rights, Customer must notify Company in accordance with the instructions described under the heading “Obtaining Warranty Service”.
This Limited Warranty does not extend to any Product damaged or worn by reason of application conditions, , alteration, accident, abuse, neglect or misuse or improper or inadequate handling; improper or inadequate wiring utilized or installed in connection with the Product; installation, operation or use of the Product not made in strict accordance with the specifications and written instructions provided; use of the Product for any purpose other than those for which it was designed; ordinary wear and tear; disasters or Acts of God; unauthorized attachments, alterations or modifications to the Product; the misuse or failure of any item or equipment connected to the Product not supplied by Pendulux; or any other reason Pendulux determines in its sole discretion to be excessive or improper.
PENDULUX HEREBY DISCLAIMS ALL OTHER WARRANTIES, WHETHER WRITTEN OR ORAL, EXPRESS OR IMPLIED BY LAW OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. CUSTOMER’S SOLE REMEDY FOR ANY DEFECTIVE PRODUCT WILL BE AS STATED ABOVE, AND IN NO EVENT WILL PENDULUX BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES IN CONNECTION WITH THE PRODUCT.
This Limited Warranty shall be void if the Customer fails to comply with all of the terms set forth in this Limited Warranty. This Limited Warranty is the sole warranty offered by Pendulux with respect to the Product. Pendulux does not assume any other liability in connection with the sale of the Product. No representative of Pendulux is authorized to extend this Limited Warranty or to change it in any manner whatsoever. No warranty applies to any party other than the original Customer.
Obtaining warranty service
If the Product was purchased at www.pendulux.com please contact Customer Service at info@pendulux.com or 510-398-0770 (Pacific Time Zone). If the product was purchased from a Pendulux Distributor, please contact that Distributor to obtain a Return Authorization (RA).
Customer shall prepay shipping charges for Products returned to Pendulux for warranty service, and Pendulux will pay for return of Products to Customer by ground transportation. However, Customer shall pay all shipping charges, duties and taxes for Products returned to Pendulux from outside the United States.
